Send medical documents by fax online
Healthcare providers exchange lab results, referrals, and prescriptions by fax every day. GoFaxNow lets you send medical documents securely from any device — no machine, no account, privacy-first. For sensitive healthcare documents, ensure your use case meets applicable requirements.
Why healthcare still relies on fax
Some healthcare organisations use fax for particular workflows. The fax network can return a technical transmission status, but that status does not confirm internal processing and does not by itself establish compliance. Confirm the recipient's privacy and submission requirements.
- Lab results: transmitted directly to the ordering physician
- Specialist referrals: forwarded from GP to consultant
- Prescriptions: sent from clinic to pharmacy
- Hospital records: requested by patients or other providers
- Insurance pre-authorisations: clinical documentation for insurer review
Patient privacy and GDPR compliance
Medical documents are among the most sensitive category of personal data. GoFaxNow applies strict data minimisation: files are encrypted in transit, temporarily held only for transmission, and automatically deleted within 2 hours. No employee views your documents and nothing is retained after deletion. The service does not collect patient identifiers or diagnoses.
For patients sending records to their doctor
If you are sending your own records or a completed form, first confirm that the provider accepts fax for that purpose. Upload the document, enter the published fax number, and pay $1.99 to submit the fax attempt.
Frequently asked questions
Is it legal to fax medical records?
Some healthcare providers request or accept fax for medical records. Confirm the recipient's preferred secure method and any privacy, consent, or formatting requirements before sending sensitive information.
Does GoFaxNow store my medical documents?
Paid uploads are temporarily processed for transmission and automatically deleted within 2 hours. See the Privacy Policy for details; do not send data unless you are authorised to do so.
Can I fax a referral letter to a specialist?
Yes. Prepare the referral in PDF or Word format, upload it to GoFaxNow, and enter the specialist's fax number. The fax is sent immediately after payment.
What if my doctor does not have a fax number?
GoFaxNow sends to existing fax numbers. If the recipient does not have a fax machine, you will need to use an alternative channel such as secure email or a patient portal.