Send medical documents by fax online
Healthcare providers exchange lab results, referrals, and prescriptions by fax every day. GoFaxNow lets you send medical documents securely from any device — no machine, no account, fully GDPR-compliant.
Why healthcare still relies on fax
Fax remains deeply embedded in healthcare communication because it predates email security standards and has built-in compliance advantages. Unlike email, fax transmissions do not route through shared servers prone to misconfiguration, and the receiving machine provides an immediate delivery confirmation.
- Lab results: transmitted directly to the ordering physician
- Specialist referrals: forwarded from GP to consultant
- Prescriptions: sent from clinic to pharmacy
- Hospital records: requested by patients or other providers
- Insurance pre-authorisations: clinical documentation for insurer review
Patient privacy and GDPR compliance
Medical documents are among the most sensitive category of personal data. GoFaxNow applies strict data minimisation: files are encrypted in transit, temporarily held only for transmission, and automatically deleted within 2 hours. No employee views your documents and nothing is retained after deletion. The service does not collect patient identifiers or diagnoses.
For patients sending records to their doctor
If you are a patient sending your own records or completing a form, GoFaxNow is equally suited for personal use. Upload the document, enter your doctor's fax number, pay $0.99, and the document is on its way immediately.
Frequently asked questions
Is it legal to fax medical records?
Yes, in most jurisdictions fax is an accepted and legally recognised channel for transmitting medical records between healthcare providers and between patients and providers. Always confirm the recipient's preferred method if in doubt.
Does GoFaxNow store my medical documents?
No. Documents are deleted within 2 hours of transmission and are never analysed, archived, or shared. GoFaxNow does not see the content of what you upload.
Can I fax a referral letter to a specialist?
Yes. Prepare the referral in PDF or Word format, upload it to GoFaxNow, and enter the specialist's fax number. The fax is sent immediately after payment.
What if my doctor does not have a fax number?
GoFaxNow sends to existing fax numbers. If the recipient does not have a fax machine, you will need to use an alternative channel such as secure email or a patient portal.