Send insurance documents by fax online
Insurance companies frequently require fax for claims, referrals, and policy documents. GoFaxNow lets you fax forms and records securely from any device — no machine, no subscription.
Why insurance companies still require fax
Many insurers maintain fax as a primary channel for receiving claims and supporting documents because it provides a consistent, auditable delivery record and reduces the risk of spam and unauthorised attachments. Healthcare insurers in particular rely on fax for HIPAA-compatible transmission of protected health information.
- Claims processing: submit claims and supporting documents
- Prior authorisations: obtain approval for procedures and treatments
- Referrals: forward specialist referral letters
- Policy administration: send signed forms back to your insurer
Privacy when sending health and insurance documents
Medical and insurance documents contain sensitive personal data. GoFaxNow stores nothing: uploaded files are deleted automatically within 2 hours of transmission and are never shared with third parties. The service is GDPR-compliant and built on a privacy-by-design principle — no long-term storage, no analytics on document content.
Accepted file formats
Most insurance forms arrive as PDFs or scanned images. GoFaxNow supports:
- PDF — ideal for forms downloaded from insurer portals
- JPG / PNG — scanned paper forms and photos of documents
Frequently asked questions
Can I fax a completed insurance claim form?
Yes. Download the form from your insurer's website, fill it in, save it as PDF, and fax it directly through GoFaxNow to the insurer's fax number.
Is it safe to fax sensitive health documents?
GoFaxNow encrypts documents during upload and deletes them within 2 hours of sending. No human reads your documents and they are not stored or shared.
How do I find my insurer's fax number?
Fax numbers for claims departments are usually found on your insurance card, the insurer's website, or on claim forms themselves. You can also call your insurer's member services line.
What if the insurer's fax line is busy?
GoFaxNow retries the transmission automatically. You will see the final delivery status on the status page after the process completes.